Please read these Terms & Conditions carefully. By accessing or using the 37ji Casino platform at 37ji.club, creating a 37ji account, or placing any wager through the platform, you agree to be legally bound by these Terms & Conditions in their entirety. If you do not agree to these terms, you must immediately cease use of the 37ji platform and close your account. These Terms constitute a legally binding agreement between you and 37ji Casino.
These Terms & Conditions ("Terms") govern your access to and use of the 37ji Casino website located at 37ji.club (the "Platform"), all associated services, games, promotions, and any other features made available by 37ji Casino ("37ji", "we", "us", "our") to registered users ("you", "the Player", "the User").
By completing registration on the Platform, making a deposit, or participating in any game or promotion offered by 37ji, you confirm that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated by reference into these Terms.
These Terms are effective from the date displayed above. Your continued use of the 37ji Platform following any amendment to these Terms constitutes your acceptance of those amendments. It is your responsibility to review these Terms periodically.
Regulatory Basis: 37ji Casino operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR). All activities on the Platform are subject to PAGCOR's regulatory requirements and applicable Philippine law.
For the purposes of these Terms, the following definitions shall apply:
Access to and participation in the 37ji Platform is subject to strict eligibility requirements. By registering an Account, you represent and warrant that you satisfy all of the following conditions at all times:
Age Verification Process
37ji employs mandatory KYC verification for all registered accounts. Prior to making any deposit, withdrawal, or placing any Real Money Wager, you will be required to submit a valid, unexpired Philippine government-issued identification document — including but not limited to a Philippine Passport, Driver's License, SSS ID, UMID, PhilSys National ID, or PRC ID.
37ji reserves the right to suspend account access, freeze wallet balances, and void any winnings in respect of any Account where eligibility cannot be verified or where false information has been provided during registration or the KYC process.
Underage Gambling: 37ji has a zero-tolerance policy toward underage gambling. Any Account found to have been created by or used by a person under 21 years of age will be immediately suspended, all funds will be frozen, and the matter will be reported to PAGCOR in accordance with our regulatory obligations. Winnings generated on an Account in violation of the age requirement are void and will not be paid.
Each eligible individual may hold only one (1) Account on the 37ji Platform. The creation of multiple accounts by a single individual ("multi-accounting") is strictly prohibited and constitutes grounds for immediate suspension of all associated accounts and forfeiture of all balances therein.
Accuracy of Registration Information
You are required to provide accurate, complete, and truthful information during the Account registration process, including your full legal name as it appears on your government-issued ID, date of birth, contact email address, Philippine mobile phone number, and residential address. You are obligated to maintain the accuracy of this information and to promptly notify 37ji of any changes by contacting support.
Account Non-Transferability
Your 37ji Account is personal to you and may not be transferred, assigned, sold, gifted, or otherwise made available to any third party for any purpose. Use of your Account by another person — including family members — is a violation of these Terms and may result in Account suspension and forfeiture of balances.
Account Closure
You may request closure of your Account at any time by contacting 37ji customer support. Pending wagers at the time of closure will be settled in accordance with standard game rules. Any remaining verified Account Balance will be processed for withdrawal to your registered payment method, subject to applicable verification requirements.
You are solely responsible for maintaining the confidentiality and security of your 37ji Account login credentials, including your password and any two-factor authentication codes. You agree to:
37ji will never request your password via email, SMS, live chat, or telephone. Any communication requesting your password or full OTP should be treated as fraudulent. 37ji bears no liability for any losses arising from your failure to maintain account security or from your voluntary disclosure of credentials to any third party.
Accepted Payment Methods
37ji accepts deposits and processes withdrawals through the following Philippine payment channels: GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, PESONet, and 7-Eleven cash deposits. All transactions are denominated in Philippine Peso (PHP / ₱).
Minimum Transaction Amounts
The minimum deposit amount is ₱100. The minimum withdrawal amount is ₱100. Maximum transaction limits may apply depending on payment method and account verification status; current limits are displayed in the Account cashier section.
Withdrawal Processing
GCash and PayMaya withdrawals are typically processed within 15 minutes of an approved withdrawal request. Bank transfer withdrawals (BPI, BDO, Metrobank) are generally processed within the same business day. Processing times may vary due to payment provider maintenance windows, public holidays, or additional verification requirements.
37ji reserves the right to request additional identity or source-of-funds documentation before processing any withdrawal, in compliance with PAGCOR AML requirements and BSP guidelines. Withdrawal requests will not be processed to third-party accounts — funds must be returned to the same payment method used for the originating deposit wherever technically possible.
No Third-Party Payments
Deposits from third-party payment sources — i.e., GCash accounts, bank accounts, or payment channels not registered in your name — are strictly prohibited. Any funds received from a third-party source may be voided and returned, and the Account may be suspended pending investigation.
Player Fund Protection: In accordance with PAGCOR licensing requirements, 37ji holds all player funds in segregated accounts separate from operational funds. Your Account Balance is protected and not used to fund 37ji's business operations.
37ji offers various promotional incentives to eligible Players, including but not limited to deposit match bonuses, free spins, reload bonuses, and event-specific promotions. All bonuses and promotions are subject to specific terms that are published alongside each offer at the time of its availability.
General Bonus Conditions
37ji reserves the right to reclaim any bonus amount paid in error or in circumstances where the eligibility conditions were not met at the time of the bonus award.
All games made available on the 37ji Platform — including online slots, live casino games, bingo, and sports betting markets — are operated using independently certified Random Number Generators (RNGs) or live dealer systems. Game outcomes are determined by certified random processes that cannot be influenced by any party, including 37ji.
RTP Disclosure
Published Return-to-Player (RTP) percentages for all slot and casino games are verified by independent third-party testing laboratories. RTP figures are available in each game's information panel within the 37ji Platform.
System Errors and Malfunctions
In the event of a technical malfunction, game error, or system failure that affects the outcome or settlement of a wager, 37ji reserves the right to void the affected wager and return the staked amount to the Player's Account. Winnings generated as a result of a demonstrable system error are void and will not be paid. 37ji will use reasonable endeavors to identify and resolve technical issues promptly.
Sports Betting
Sports betting markets on the 37ji Platform are subject to their own supplementary rules governing event cancellation, postponement, result disputes, and in-play betting. These rules are available in the Sports Betting section of the Platform and form part of these Terms by reference.
The following conduct is strictly prohibited on the 37ji Platform. Engaging in any prohibited conduct may result in immediate Account suspension, forfeiture of all Account Balances, and referral to PAGCOR or law enforcement authorities as appropriate:
37ji Casino is committed to promoting responsible gaming across its entire player base. We recognize that gambling can present risks for some individuals, and we provide a suite of tools to help Players manage their gaming activity. Responsible gaming features available to all 37ji Account holders include:
If you believe your gambling has become problematic, we strongly encourage you to use the self-exclusion tool immediately and to seek professional support. 37ji staff are not permitted to override a Player's self-exclusion request or to offer incentives to a Player who has indicated a desire to self-exclude.
For further information on responsible gaming support available in the Philippines, please refer to our Responsible Gaming page.
PAGCOR Compliance: 37ji's responsible gaming framework is implemented in compliance with PAGCOR's mandatory responsible gaming requirements. All Players have the unconditional right to access responsible gaming tools without restriction, cost, or discrimination.
All content on the 37ji Platform — including but not limited to software, source code, game content, graphics, logos, brand elements, text, databases, user interfaces, and audiovisual materials — is the exclusive property of 37ji Casino or its licensed content providers and is protected by Philippine and international intellectual property laws.
You are granted a limited, revocable, non-exclusive, non-transferable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. This license does not permit you to copy, modify, distribute, sell, sublicense, reverse engineer, decompile, or create derivative works based on any Platform content or software.
Any unauthorized use of 37ji intellectual property may result in immediate Account suspension and may give rise to civil or criminal liability.
To the fullest extent permitted by applicable Philippine law:
Nothing in these Terms excludes or limits 37ji's liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot lawfully be excluded or limited under Philippine law.
37ji collects and processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission. The collection, use, storage, and disclosure of your personal data are governed by the 37ji Privacy Policy, which is incorporated into these Terms by reference.
By registering an Account and using the Platform, you consent to the processing of your personal data as described in the Privacy Policy, including for the purposes of identity verification (KYC), financial transaction processing, fraud prevention, regulatory compliance reporting, and, where applicable, marketing communications (which you may opt out of at any time).
For the full details of how your data is collected, used, and protected, and to understand your rights under Philippine data protection law, please review the 37ji Privacy Policy.
37ji reserves the right to amend, update, or replace these Terms at any time, including to reflect changes in PAGCOR regulatory requirements, applicable Philippine law, platform functionality, or business practice. Where material changes are made, 37ji will provide notice via the email address registered to your Account and/or by displaying a prominent notice on the Platform prior to the changes taking effect.
Your continued use of the Platform after the effective date of any amendment constitutes your unconditional acceptance of the revised Terms. If you do not accept an amendment, you must cease use of the Platform and may close your Account in accordance with Section 4 of these Terms. Account closure requests submitted within 14 days of a material amendment will be processed without any closure penalty.
These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines, including the applicable regulations of PAGCOR and the National Privacy Commission.
Disputes Between Player and 37ji
In the event of any dispute arising out of or in connection with these Terms, your Account, or your use of the Platform, you agree to first contact 37ji Customer Support to seek an informal resolution. 37ji will use reasonable endeavors to resolve all complaints within 10 business days of receipt. Contact details are provided in Section 16 below.
Unresolved Disputes
If a dispute cannot be resolved informally, you may escalate the matter to PAGCOR's Player Dispute Resolution process, which provides regulatory mediation for complaints against PAGCOR-licensed operators. The existence of a PAGCOR escalation process is a mandatory feature of 37ji's operating license and reflects our commitment to fair treatment of all Players.
Jurisdiction
Any legal proceedings arising from disputes that cannot be resolved through the foregoing processes shall be subject to the exclusive jurisdiction of the courts of the Republic of the Philippines. You waive any objection to the jurisdiction or venue of such courts.
For questions, complaints, account issues, or any matter relating to these Terms, please contact 37ji Casino Customer Support through the following channel:
Please include your registered Account email address and a clear description of your query or complaint to ensure the fastest possible response. Do not include your full password in any support communication.
Effective Date: These Terms & Conditions are effective as of 1 January 2026 and supersede all previous versions. Players who registered prior to this date are subject to these Terms from the effective date forward.
These Terms are not just legal formalities — they define real protections for every 37ji player. Here is what they mean for you in practice.
Your 37ji Account Balance is held in segregated accounts separate from 37ji's operational funds. Under PAGCOR licensing conditions, your deposits are protected regardless of 37ji's financial position. Your balance is yours.
Every 37ji game uses an independently certified RNG. Published RTPs are verified by accredited third-party labs. These Terms legally bind 37ji to operating only certified game content — not theoretical claims.
Wagering requirements, eligible games, and time limits for every 37ji bonus are published in full before you claim them. These Terms establish that bonus conditions must be disclosed — no hidden requirements added after the fact.
If a dispute between you and 37ji cannot be resolved informally, these Terms guarantee your right to escalate to PAGCOR's regulatory dispute resolution process — an independent government oversight mechanism.
These Terms enshrine your unconditional right to access self-exclusion, deposit limits, and session controls at any time. 37ji staff cannot override or discourage use of responsible gaming tools — ever.
Your personal data is processed in compliance with the Philippine Data Privacy Act (RA 10173). These Terms legally bind 37ji to the standards of the National Privacy Commission and give you enforceable data rights as a Filipino player.
Now that you understand the rules of the game — join thousands of Filipino players who choose 37ji for fair, regulated, and genuinely enjoyable online gaming. PAGCOR-licensed. GCash-friendly. 21+ only.